Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return, even if you’ve opened and tried the product.

To be eligible for a return, you’ll need the receipt or proof of purchase. This refund policy applies to only one bottle per household. For a multi-bottle bundle, we can refund one bottle.

Start a Return

Contact hello@takeletloose.com. If your return is accepted, we will send instructions and a return address. Customers are responsible for return shipping. Items sent without first requesting a return will not be accepted.

Damages and Issues

Inspect your order upon arrival and contact us immediately if it is defective, damaged, or incorrect so we can review the issue.

Exchanges

The fastest way to get what you want is to return the current item and, once accepted, place a separate order for the new item.

Refunds

After receiving and inspecting your return, we will notify you whether the refund is approved. Approved refunds are sent to the original payment method within 10 business days. Banks and card providers may need additional time to process the refund. If more than 15 business days have passed after approval, email us.

All sales on Sh*t Shoes are final unless there is a product defect. Contact us if there is an issue.